Week 1 EOC: Great Customer Service

I Had exceptional customer service recently by a realtor lately. Me and and five friends have been trying to get a house lately that has five bedrooms and can fit most of our needs and requirements. This has not been easy for us because were young and only 3 out of five of us have rental experience. So we have been looking at houses for about 3 weeks now with no luck. The first house that we really wanted we go denied on our application they didn't even process the application. The owner of the house took one look mat our application and threw it away. We didn't expect this so it hit us kind of hard. a lot of us lost hope that we would find a good house but we kept going. So this time I set up 3 house to look at and view. Two of the house were the exact same model but one looked better and was cheaper so we gravitated towards that one. Now we didn't want to get rejected again so we asked more questions and they eventually directed us to the property manager for a man named Dennis. Now, they told us he was very easy to work with and he was good at compromising. so we called him up and I introduced myself and I said we wanted to know more about the expectations of what the owner wants to see. And all he asked me was how many of you guys are there? and I said five. After that he went on saying it was to many and that it would cause problems for the neighbors because all of the cars and that it would be hard for him do do anything at all. After that we went to the other house. We told the realtor what had happened with Dennis and she couldn't believe it. She then said," I will help you guys by sending you more options or giving you some tips on applying at this house." when we asked her why she was being so kind to us? and she said, "If we keep trying to do what’s right, at the end of the day we believe the marketplace will reward us." The social Marketing concept. So we took her advice and we are going to see what happens today actually.